Terms of Service
Terms and Conditions
Welcome to Al Dirayah! Please review our Terms and Conditions carefully before using our online Islamic education services.
Acceptance of Terms
By accessing or using Al Dirayah services, you agree to be bound by these terms. If you disagree with any part, please do not use our services.
Educational Services Agreement
- Students must complete a mandatory evaluation session before official enrollment.
- Registration requires accurate personal details and valid contact information.
- Students under 18 years old must be registered by a parent or guardian.
Class Policies
- Regular attendance is required to maintain enrollment.
- Classes must be scheduled within designated teaching hours.
- A minimum of 3 hours’ notice is required for class cancellations.
- Unnotified absences will count against the monthly class allocation.
- Respectful behavior is expected in all sessions.
Payment Terms
- Tuition fees are charged monthly in advance.
- Payment is due on the same date each month as the student's enrollment date.
- Failure to make payment by the 5th without prior notice results in automatic suspension.
- Refunds are processed according to our Refund Policy.
- Discounts are available for siblings and long-term commitments.
Instructor Policies
- Al Dirayah assigns qualified instructors based on student needs.
- Instructor changes may occur with prior notification.
- Direct arrangements with instructors outside the platform are prohibited.
- Students may request instructor changes at any time if unsatisfied.
Technical Requirements
- Students must have a stable internet connection.
- Devices must meet the minimum system requirements.
- Student-side technical issues do not qualify for make-up classes.
- Our learning platform must be used exclusively for class sessions.
Privacy and Security
- Student information is protected in compliance with data protection laws.
- Class recordings are securely stored for quality assurance.
- Parental consent is required for recording sessions involving minors.
- Personal information is used strictly for educational purposes.
Intellectual Property
- All course materials are the property of Al Dirayah.
- Materials cannot be shared, reproduced, or distributed.
- Students may download materials for personal use only.
- Recording classes without permission is strictly prohibited.
Service Modifications
- We reserve the right to modify or discontinue services as needed.
- Curriculum updates may be implemented at any time.
- Price changes require a 30-day advance notice.
- Service enhancements may be introduced without prior notice.
Termination
- Either party may terminate services at any time.
- Violations of these terms may result in immediate termination.
- Unused class credits will be handled according to the Refund Policy.
- Academic records can be provided upon request.
Dispute Resolution
- Disputes will be resolved through friendly consultation.
- Mediation services are available if direct resolution is unsuccessful.
- The applicable laws of the student’s jurisdiction will apply.
- Legal action will only be pursued as a last resort.